Interactive Teller Machines


Interactive Teller Machines (ITMs)

It's an ATM with a "Personal Touch".

Touch the screen and a relationship banker will assist you.

Video Tellers will be available Monday - Friday 5:00 PM - 7:00 PM, Saturday 9:00 AM - 1:00 PM.

Normal ATM services available 24/7.

Current ITM Locations

Abingdon Branch
350 W. Main St
Abingdon, VA 24210
Bristol Branch
101 Linden Square Dr
Bristol, VA 24202
Chilhowie Branch
155 E Lee Hwy
Chilhowie, VA 24319
Honaker Branch
53 Commerce Dr
Honaker, VA 24260
Grundy Branch
20487 Riverside Dr
Grundy, VA 24614
Pounding Mill Branch
12602 Governor GC Perry Hwy
Pounding Mill, VA 24637
Gate City Branch
663 E Jackson St
Gate City, VA 24251
Kingsport Branch
1999 East Stone Dr
Kingsport, TN 37660
Castlewood Branch
87 Miners Dr
Castlewood, VA 24224
Wise Branch
5448 Wise-Norton Rd
Norton, VA 24273
Big Stone Gap Branch
419 Shawnee AVE E
Big Stone Gap, VA 24219
Tazewell Branch
127 Chamber Drive
Tazewell, VA 24651
Bluefield Branch
514 Commerce Dr
Bluefield, VA 24605
Clintwood Branch
198 Colley Shopping Ctr
Clintwood, VA 24228
Haysi Branch
111 Haysi Main
Haysi, VA 24256
Lebanon Branch
1421 E Main St
Lebanon, VA 24266
Princeton-Oakvale Rd
On the hill behind Bojangles'
180 Lyle Way
Princeton, WV 24740
Princeton-Stafford Dr Branch
1221 Stafford Dr
Princeton, WV 24740

Other ITM Locations

Between Exit 7 & Exit 10
15050 Lee Hwy
Bristol, VA 24202
11241 Indian Creek Rd
Pound, VA 24279

Interactive Teller Machines (ITM)

An interactive teller machine, or ITM, from New Peoples Bank combines the convenience of an ATM with the personal touch of a bank professional. Through our ITMs, you can interact one-on-one with a relationship banker through real-time video, performing virtually every transaction you normally enter the branch to do.

  • Withdraw cash
  • Cash checks
  • Make deposits – cash, checks or both
  • Transfer funds among accounts
  • Make loan payments
  • Order checks or a debit card
  • Have a conversation with a friendly relationship banker

A relationship banker will be available at each interactive teller machine from 9 a.m. to 7 p.m. Monday through Friday and 9:00 a.m. to 1:00 p.m. on Saturday. Not only can you complete transactions with the assistance of a teller, but you can also use the ITMs as an ATM. This allows customers to access the machines 24/7.

What Our Fantastic Customers Say

“Huge Shout Out to New People's Bank in Honaker! If you haven't yet, go check out the new ITM (Interactive Teller Machine). It has replaced the traditional ATM but still has the same features you're used to if you don't need other services. The ITM feature allows you to interact with a Live Teller just as you would if inside the bank! Simply touch the screen & you'll be connected to a friendly smiling face to help you with all of your banking needs. I cashed a check & then made a withdrawal while sitting in my car & talking to a live person! It was fun & easy. The ATM features are available 24/7. The ITM features are available Monday - Saturday from 7a-7p. So if you work late, out of town, or just can't get to the bank before it closes you can still take care of business!” - Tracy C, Customer

“Amazing new technology and the hours available is great. This allows me to get to the bank on Friday or Saturday after work and still get personal service from the video tellers and I can cash my paycheck for the weekend.” - Unknown, Customer

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